Assistant Operations Manager

The incumbent manages the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities and other specified areas are kept in a clean and orderly condition. Inspects facilities, recommends upgrades when needed. The incumbent establish workflows, standard procedures, and quality control plans, manages subordinate staff in the day-to-day performance of their jobsThe incumbent is responsible for the maintenance of vendor/supplier relationship. Ensures that the assigned area is monitored as per the SLA and KPI of the client and is kept under budget to ensure profitability of the project.ROLE AND RESPONSIBILITIESResponsible for the overall cleaning performance of the area assigned. Ensure supervisors prepare work schedules for the Operatives. Impart Training to the Supervisors/Operatives on the basic methodologieAssign Budget for each project to the supervisor. Monitor the consumables expenses are within budgeEnsure timely submission of the attendance report for payroll processing of its staff and the supervisorWeekly/monthly meeting with the client to ensure the smooth functioning of cleaning operationPrepare work completion reports. Prepare monthly reportsEnsure reporting structure is properly implementedEnsure the project is running under the costCollate monthly requisitions prepare monthly material requisitions. Ensure proper maintenance schedules for equipmentEnsure Operatives use equipment and chemicals as per the instructions of the supplierEnsure Health & Safety measures are properly implementedEnsure personal hygiene is maintained by the Operatives. Impart personal hygiene trainingInternal Audit of the cleaning operations- ensures remedial actions are carried outSuggest methods of improvements to the clientsEnsure all sites have adequate materials for their daily operationMonthly report to HOD on the performance of the areaAttend monthly meetings to discuss issues related to operationsQUALIFICATONBachelor’s degree in hospitality any related fieldPossesses very good command of the English language both verbal and written. Arabic and other language is an added advantage.Requires thorough knowledge of proper English usage, grammar, spelling and punctuation, along with good mathematical skills.Possess a valid UAE driver’s license. Familiarity on UAE roads and areas.CERTIFICATIONBICs\Health and Safety certificate awarded by OHSHA, NEBOSH or other awarding bodies.KNOWLEDGE, SKILL AND ABILITYApplied knowledge of comprehensive housekeeping and laundry operations and procedures.Applied knowledge in creating work schedules, inventory supplies, and cost supplies.Applied knowledge of P&L analysis and variance reportsLeadership ability to direct, supervise and maintain high morale among staffAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.High attention to detail and good customer relation and negotiation skills.EXPERIENCEMinimum three (3) Assistant Housekeeping Manager or Assistant Soft Services Manager experience in handling and managing diversified and multicultural team members within a large Facilities Management, hospitality industry or property management companies.Experience on managing contracts, budgeting, and analytical P&L evaluation.Please submit your application only if you MEET the requirements. Interested candidates may submit their CV, passport and visa copy citing their notice period and salary expectations to careers@duservefm.ae#J-18808-Ljbffr