Applications Analyst - Sharepoint Enterprise Portal

Applications Analyst - Sharepoint Enterprise PortalJob Openings Applications Analyst - Sharepoint Enterprise PortalAbout the job Applications Analyst - Sharepoint Enterprise PortalJOB DETAILPart A: Job SpecificationJob PurposeSupport business functions and provide detailed IT technical expertise to maintain applications support environment and resolve day to day issues.Reporting and Relationships - IReports to Team Lead or Section Head.InternalRegular contact with IT Peers and Team Leads/Section Heads.Regular contact with end users for supported applications.Regular contact with contractors and technical teams.ExternalRegular contact with industry vendors.Reporting and Relationships - IIBroad range of complex technical and/or professional work activities and timely and efficient completion of complex, non-routine work.Timely resolution of any issues and ensuring operational and project KPIs are met.As defined for this job level in the Delegation of Authority and/or approved budget.Generic Accountabilities - All EmployeesSafety Health & EnvironmentEnsure all activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations and standards.Qatarization ProgramContribute to the development of Qatari employees. This accountability is a condition of employment for expatriate employeesFirewall ComplianceEnsure all activities undertaken comply with anti trust and competition laws and the Company firewall policies and proceduresKey Job Accountabilities - IInvestigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions and takes appropriate action for resolution.Respond to requests for support by means of modifications to system parameters, workarounds, reconfiguring systems, training users, or escalating to systems development staff or software suppliers.Monitor progress of requests for support and ensure users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays.Produce logical software designs showing for example: processes, objects, data flows, inputs, stored data, and outputs.Perform tasks associated with operations, administration and maintenance tasks for Business Applications, Database Management Systems, and related Tools & Technologies.Key Job Accountabilities - IIDevelop, interpret, and execute test plans to verify correct operation of completed software.Define, document, and execute small-scale projects (or sub-projects) actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project.Participate in meetings with stakeholders and assists in presenting issues and solutions.Ensure compliance with information security policies, procedures, and standards.Ensure all work is carried out and documented in accordance with required standards, policies, and procedures.Key Job Accountabilities - IIIQualificationsBachelors degree in any Computer Science, Information Technology, Computer Engineering, or Information Systems discipline.Knowledge and/or Experience - I5 years IT experience.Competent knowledge in core skill applications, tools, and techniques.Conversant with relevant IT national and international standards.Demonstrated experience in project management.Demonstrated experience in IT support environment.Knowledge and/or Experience - IITechnical and Business Skills - IExcellent written and spoken English.Strong analytical problem-solving skills.Specialized technical expertise and broader IT knowledge.Compliance to risk, security, and continuity management principles.Technical and Business Skills - IITEC-Access Control SystemsTEC-Application Development ToolsTEC-Application SystemsBEH-Communication / Information SharingTEC-Configuration ManagementTEC-Corporate,Industry,Professional StandardTEC-Database Modelling and Design ToolsTEC-Database SoftwareTEC-Development ApproachBEH-Ethics and IntegrityTEC-Graphical User Interfaces (GUI)TEC-Information Retrieval Tools#J-18808-Ljbffr