Accommodation Supervisor

Job Title: Accommodation Supervisor (Dubai)Location: Dubai, UAEEmployment Type: Full-TimeOur client, a leading University in Dubai, is seeking an enthusiastic and professional Arabic female to supervise the Boarding School Accommodations of the female students.In this role, you will be responsible for ensuring a smooth and enjoyable experience for all students living in the hostel, university accommodation. You will play a key role in creating a welcoming and inclusive environment where residents feel comfortable and respected, all while addressing concerns and maintaining a positive and drama-free environment.Key ResponsibilitiesOversee the daily operations of the hostel, ensuring a clean, safe, and secure environmentWelcome and register guests, answer questions, and provide information about the hostel and surrounding areaAddress guest concerns and complaints in a professional and timely mannerMaintain a positive and professional demeanor, fostering a harmonious and inclusive atmosphere for all residents. Our client prioritizes a drama-free environment, and a strong ability to de-escalate situations and mediate conflicts peacefully is essential.Ensure adherence to hostel policies and proceduresConduct regular room checks and maintain accurate recordsLiaise with housekeeping and maintenance staffContribute to a positive and vibrant hostel communityQualifications and ExperienceMinimum 2 years of experience in a hospitality or customer service role (experience in a hostel environment is a plus!)Fluency in Arabic and English, with excellent communication and interpersonal skills is a MUST.A positive, friendly, and drama-free personality with a genuine passion for creating a welcoming environment.The ability to handle and resolve conflicts calmly and professionally.Strong organizational skills and the ability to prioritize tasks effectively.A keen eye for detail and a commitment to maintaining a clean and comfortable environment.#J-18808-Ljbffr