Workforce Analytics & Scheduling Strategist

A leading technology firm in Dubai seeks a WFM Analyst to optimize workforce performance across various lines of business. The ideal candidate will have over 5 years of experience in Workforce Management, particularly in the contact center or telecom domain. This role emphasizes forecasting, scheduling, and analytical reporting using tools like Power BI and advanced Excel. The position offers company-provided visa and health insurance, promoting a comprehensive benefits package for employees.#J-18808-Ljbffr