C
WFM - RTA - SME Role
Cognizant
Chennai, Coimbatore, India₹20,000–₹50,000/mo≈ AED 880-2.2K/moToday
IndiaAnalystFull Time
Job Description
*Role: WFM Real-Time Analyst** *Job Description:** The RTA is responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the inbound call volume. *Role & Responsibilities:** Monitor real-time performance metrics, including service
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