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We are looking food and beverage supervisor

Society Qatar

Doha, QatarQAR 5,250-12,600/moToday
QatarHospitality & TourismFull Time

Skills Required

ExcelCommunicationLeadershipCustomer ServiceSafetyArabicEnglish

Job Description

Position OverviewThe Food & Beverage Supervisor is responsible for managing the daily operations of the Food & Beverage (F&B) outlets, including the Grab & Go food counter and Coffee Barista station, at Society Sport Center. This role ensures smooth service, high-quality standards, and excellent customer satisfaction while leading the F&B team, controlling costs, and maintaining compliance with hygiene and safety regulations.DepartmentFood & BeverageLocationSociety Sport Center – QatarReports ToOperations ManagerKey Responsibilities – Operations ManagementSupervise and operate the Grab & Go food counter and Coffee Barista station.Oversee food preparation, beverage quality, and product presentation for all outlets.Ensure consistent stock availability for Grab & Go items, snacks, juices, and coffee.Guarantee compliance with food safety, hygiene, and Qatar health regulations.Coordinate with kitchen staff and suppliers for menu planning, new product launches, and stock needs.Customer ServicePersonally serve as Barista when required and ensure high-quality coffee and beverage preparation.Deliver excellent guest service and resolve customer issues effectively.Promote new products, combos, and special offers to enhance guest experience and sales.Team SupervisionTrain and supervise staff in Grab & Go operations and Barista service standards.Schedule shifts and ensure adequate staffing during peak hours.Motivate team members to maintain efficiency, cleanliness, and customer-focused service.Financial & Inventory ControlMonitor sales, reduce wastage, and ensure profitability of Grab & Go and beverage sections.Track inventory for food, beverages, coffee beans, and consumables.Prepare daily/weekly reports on sales performance and stock usage.Administration & ReportingMaintain records of inventory, wastage, and staff performance.Ensure compliance with HACCP and Qatar F&B regulations.Report operational updates and improvements to the Operations Manager.Qualifications & RequirementsDiploma or Bachelor’s degree in Hospitality, F&B Management, or related field.Minimum 3–5 years of experience in F&B supervision, with hands‑on Barista and Grab & Go food operations experience.Knowledge of coffee brewing methods, specialty coffee machines, and beverage preparation.Strong leadership, team management, and customer service skills.Familiarity with HACCP and Qatar health & safety standards.Proficiency in MS Office and POS systems.Fluency in English (Arabic is an advantage).Key CompetenciesSkilled in coffee making and Grab & Go service operations.Strong customer service and communication skills.Leadership and team supervision.Problem‑solving and quick decision‑making.Financial acumen and stock management.