Wallet Operations Manager

The Wallet Operations & Blockchain Operations Manager is responsible for overseeing secure, controlled, and well-documented virtual asset wallet operations, blockchain transaction processing, settlement support, reconciliations, and operational controls for hot and cold wallets. The role ensures safe and orderly management of virtual asset movements in compliance with the Company’s custody framework, broker-dealer operating model, and VARA requirements.ResponsibilitiesOversee wallet operations, including deposits, withdrawals, internal transfers, sweeps, address administration, and settlement‑related transfers under approved proceduresValidate transaction instructions, approval chains, whitelisting status, wallet addresses, network parameters, and transaction readiness before executionSupport hot and cold wallet governance, including limits, access restrictions, dual controls, and emergency proceduresMonitor blockchain transaction confirmations, settlement progress, failed or delayed transfers, and network anomalies, escalating issues promptlyPerform and review wallet reconciliations against internal records, client positions, proprietary balances, and settlement records, investigating discrepancies promptlyMaintain complete operational records, including wallet instructions, approvals, transaction hashes, settlement evidence, exception logs, and incident reportsCollaborate with Technology and Information Security to enforce access discipline, including restricted and reviewed wallet accessEscalate unusual transfers, address mismatches, rejected transactions, unreconciled wallet movements, suspected fraud, or security concerns immediatelyCoordinate with Trade Operations, Finance, Trading, Compliance, and counterparties to support timely and controlled settlement of virtual asset obligationsMaintain and improve procedures, threshold controls, approval matrices, and contingency actions for wallet and blockchain operationsSupport oversight of third‑party wallet infrastructure providers, blockchain analytics tools, and related vendorsEnsure readiness for internal audit, external assurance, and regulatory inspections relating to wallet governance, transaction evidence, access logs, and operational controlsQualificationsBachelor’s degree in Finance, Technology, Information Systems, Operations, or a related disciplineMinimum 5 years of experience in wallet operations, blockchain operations, custody operations, digital asset operations, or regulated financial operationsStrong experience with virtual asset transfers, wallet governance, reconciliations, and operational approvalsDeep understanding of transaction handling discipline, control evidence, and escalation requirements in high‑risk operational environmentsExperience with wallet infrastructure, custody tooling, and blockchain explorers or analytics tools is preferred#J-18808-Ljbffr