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Walk-in || BPO- Quality Executive - Telugu/ Hindi/ Malayalam- Experienced

NOVAC

Chennai, India₹18,000–₹50,000/moAED 792-2.2K/moToday
IndiaExecutiveFull Time

Job Description

*Roles and Responsibilities** Conduct call audits to ensure quality standards are met. Analyze calls using QC tools such as MIS reports, KPIs, and DCS reports. Identify areas for improvement and provide feedback to team members. Collaborate with the team to resolve issues and improve overall perform