Unit coordinator - Variable Channels (Outsource Role)

DescriptionRole: Unit coordinator - Variable ChannelsRole Purpose:To Enhance support function to frontline Staffs by timely & error free processing of DSU Asset finance by abiding ADIB Policies & Procedures.Key Accountabilities of the role To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center DisbursementsTo ensure all the applications are entered into the system are error free and as per policy.To ensure cases are proposed under ADIB Product Policy & Procedures due diligence and banks Dos & Donts polices.To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy.To re-submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered.Maintain defined MIS as per business requirementsAdhoc requests as per business requirementIdentify and close process gaps to improve efficiency to ensure seamless customer experience.Adhere to ADIB policy/procedure.To attend assigned training for self-development Specialist Skills / Technical Knowledge Required for this role: Broad knowledge of Retail Banking products & servicesBusiness Communication SkillsMS OfficeGood Knowledge of UAE banking practices regulations & risks.Computer skills typing Skills Management Information skill Ability for mature handling of stakeholder and internal customer relationships. Required Experience:IC Key Skills Anti Money Laundering,Accomodation,Analysis,Hibernate,Instrument Maintenance,Arabic Employment Type : Part-Time Experience: years Vacancy: 1