Travel Consultant

Purpose of the RoleTo manage the complete travel requirements of the corporate client, which involves conducting research and collecting information on the destinations, flights & hotels which suits the clientele. To be first point of contact to provide travel details and up-selling of related product and this within the guidelines of our company.Essential Duties And ResponsibilitiesHandling incoming travel request (booking tickets, hotels, transfer & etc) by email & phone.Research various destinations and means of travel regarding fares, customs, weather conditions & etc.Follow client’s process of ordering tickets/services.Follow process of seeking appropriate approval’s before offering services.Actively up-selling and cross selling of our various productsDiagnose the client’s specifications and wishes and suggest suitable travel packagesTo promote special IT & Corporate fares for all packages to maximize profits.To provide feedback on the daily operational processes and commercial relationship with key personnel.To comply with company regulations while making the itinerary.To use only company approved suppliers/vendors.Skills/QualificationsIATA certificateOther relevant supporting certificates related to leisure travel & auxiliary coursesComputer literate in MS Office & WindowsPlanning, organizing, strategic thinking and analytical skillsAble to use GDS for flights booking, online hotels & rail booking systems for other ground arrangement bookingsMinimum of 3 years’ experience in travel or airline industryCompetenciesTo tailor make and customise trip plans, itineraries for Business/Holidays packages as per clientele requirements.Geographical knowledgeKnowledge on varies Business/Holidays destination in the world.Negotiation & persuasion skills with clients and vendors#J-18808-Ljbffr