Transportation Sepcialist- Amazon Shipping, Amazon Shipping

<div><p>A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.</p><h3>Key Job Responsibilities</h3><ul><li>Effectively communicate in a clear and professional manner at all times.</li><li>Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners.</li><li>Effectively manage sensitive cases by reporting up the escalation matrix.</li><li>Demonstrate excellent time-management skills.</li><li>Maintains or exceeds targeted performance metrics.</li><li>Actively seek solutions through logical reasoning and identify trends to suggest process improvements.</li></ul><h3>Basic Qualifications</h3><ul><li>Graduation</li></ul><h3>Preferred Qualifications</h3><ul><li>Excel is preferred</li></ul><p>If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.</p><p>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.</p></div>#J-18808-Ljbffr