Training Manager BLR WORLD

Job Title: Training Manager (Museum Educators) Zayed National MuseumsAbout BLR WORLDBLR WORLD is an awardwinning talent consultancy for the culture entertainment and events sectors enabling organisations to plan staff and operate unique permanent and temporary visitor experiences with the verybest people.Our core services are HR Consultancy Recruitment Training and Operations. We find brilliant people create high performing teams design environments and training to help them thrive then manage them seamlessly on the ground. The result Oneofakind experiences delivered by energised and enthusiastic teams exceeding the highest standardsAbout the clientZayed National Museum celebrates the rich history culture and stories of the United Arab Emirates and the timeless values of the countrys Founding Father the late Sheikh Zayed bin Sultan Al Nahyan.Position OverviewAbout the roleThe Museum Educator Training Manager will be responsible for creating training content and scheduling and delivering training programs for the Museum Educator team as well asother staff who engage with visitors and deliver interpretive programs for diverse audiences.The training program will include an induction phase and ongoing professional development through regular short focused sessions designed to ensure staff remain engaged continuously improving and aligned with the museums objectives and latest industry practices.ResponsibilitiesTraining Development & DeliveryCreate training programs that cater to the diverse needs and backgrounds of museum educators.Design and deliver training programs that enhance communication and interpersonal skills fostering an inclusive and supportive work environment for all team members.Conduct training needs analyses biannually to identify areas for improvement and refine program content accordingly.Evaluate training effectiveness through feedback assessments and performance metrics to ensure knowledge transfer and application.Ability todo independent research and understanding to create content that meets all learning needs and abilities.Administrative CoordinationDevelop and maintain training schedules aligned with operational needs ensuring timely completion of all mandatory learning requirements including safety training.Manage training logistics such as venue setup material preparation and coordination with guest speakers or external trainers.Maintain accurate records of training attendance qualifications and certifications.Collaboration & DevelopmentPartner with the Interpretation Section Head and other departments to align training strategies with museumwide objectives.Foster a culture of continuous learning by encouraging feedback and implementing improvements in training programs.Build partnerships with educational institutions and subject matter experts to enrich training resources.Team Building & LeadershipLead teambuilding initiatives to strengthen collaboration among Museum Educators.Promote professional development by creating career growth opportunities within the team.Candidate RequirementsMinimum 5 years of experience designing and delivering training programs for large groups in cultural hospitality or customerfacing environments.Demonstrated ability to work in supervisory or management positions within a cultural or educational setting.UAE Culture awareness and understandingProficiency in IT and ability to learn new software quickly.Fluent in English (written and spoken) with a preference of Arabic bilingual.Required Education/QualificationsBachelors degree in a relevant field (e.g. museum studies arts administration history education training hospitality and tourism).Preferred ExperienceProficiency in additional languages would be advantageous.Experience working in museums or tourist attractions.Soft Skills & CompetenciesStrategic thinking and planning abilities.Change management and adaptability.Strong organizational and time management skills.Attention to detail and quality.Ability to work independently and as part of a team.Passion for learning and development.#J-18808-Ljbffr