Therapeutic Area Partner - MS Dubai NE

Job Description SummaryTherapeutic Area Partner is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.Job DescriptionMajor accountabilities:To meet business growth objectives within agreed budgets and timescales.To excel at of SFE KPIs.Implementation of marketing messages and strategic projects.To manage and engage TMEs through understanding needs.Crossfunctional collaboration communication and sharing insights.Account Mapping.Requirements:Degree/education in relevant discipline.Proven successful performance track recordNeuroscience Experience is PreferredSolid communication skills analytical skills and presentation skills.Established experience in successfully managing and engaging TMEsDrive Competitive Sales Growth Identify and prioritize highpotential customers through data analysis (HCPs and stakeholders) who influence prescription decisions Drive sales performance through the skillful orchestration of positive customer experiences Engage and Build Relationships Engage in valuebased conversations (inperson and virtually) to understand critical customer challenges decisiondrivers pain points and opportunities Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences leveraging available content and multiple engagement channels Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis Deliver memorable customercentric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient right time) Develop Deep Customer Insights and Understanding Gather insights on the customers business to uncover what is important to them Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations Leverage available data sources to create dynamically prioritize and adjust relevant territory account and customer interaction plans Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of productand indicationrelated content campaigns and interaction plans Deliver Value to Customers and Patients Collaborate compliantly with crossfunctional teams to design and implement solutions that address unmet customer and patient needs Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create valueadd solutions .Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.When facing ethical dilemmas do the right thing and speak up when things dont seem right.Live by Novartis Code of Ethics and Values and Behaviours.Skills DesiredAccount ManagementCommercial ExcellenceCommunication SkillsComplianceConflict ManagementCrossFunctional CoordinationCustomer InsightsEthicsHealthcare SectorInfluencing SkillsNegotiation SkillsSelling SkillsTechnical Skills#J-18808-Ljbffr