Test Center Administrator (Dubai)

Apply For This JobLocationUAE - Dubai AddressJob TypeFull-TimePosting Date03/06/2026Company DescriptionEstablished in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit .Position DescriptionAmideast seeks a highly motivated individual to join the testing team and provide testing services. The Test Center Administrator works in a professional Test Center setting and ensures the integrity of our testing services by proctoring and controlling the test center environment.ResponsibilitiesComplete mandatory TCA training, which includes trainings and certification exams as requiredGreet examinees and verify identificationRegister and prepare candidate information on the Roster/Score CardWhen applicable, collect candidate’s biometric information (collect fingerprints)Monitor candidates as they complete their examResolve candidate issues and technical issues or report them to the appropriate supervisorProtect security of all computer software in Test Center environmentReboot computer servers and reset passwords when necessaryOther responsibilities include proctoring off-site testingCount and monitor all test materials, as outlined in the Test ManualManage any incidents of candidate misconduct or other disruptions to testing, with Amideast guidanceCustomer service and front desk supportQualifications and SkillsBilingual (Arabic and English)Minimum Educational level: High school DiplomaCommunicate effectively with the public from a position of authorityAbility to read and interpret documents such as operational and maintenance instructionsAbility to submit detailed reports and correspondenceAbility to multitask and handle small tools, pack equipment for shipping or unpack for installationCapable of lifting 25 poundsExposure to Microsoft Windows-based computer applicationsVisual requirements include the ability to adjust or focus computer screens and view testing room while proctoringHard worker and motivatedExcellent communication, Interpersonal and organizational skillsCustomer service orientedLeadership and supervisory skillsDetail orientedExcellent teamwork spiritAbility to work under pressureAble to maintain professional demeanor and appearanceFlexibility to travel to other Emirates to conduct proctoring sessionsFlexible during days and evenings on various days and times subject to change according to demand of testing schedulePreferredOne to two years customer service-related experience requiredUAE driving license with own carBachelor’s degreeUp to 40% business travel may be needed to support test sessions as needed.This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.#J-18808-Ljbffr