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Telesales Agent

Centriq Company

Riyadh, Saudi ArabiaSAR 10,000-12,500/mo2d ago
Saudi ArabiaHealthcareFull Time

Skills Required

ExcelCrmCommunication

Job Description

<div><p>Join our dynamic team as a Telesales Agent at our esteemed medical clinic in Riyadh, where your passion for healthcare meets your sales expertise. In this role, you will play a pivotal part in connecting patients with the essential medical services they need, ensuring they receive the highest quality care. As a Telesales Agent, you will be the first point of contact for potential patients, making your role vital in shaping their healthcare journey.</p><p>We pride ourselves on fostering a supportive and collaborative team culture, where each member is encouraged to share ideas and contribute to our collective success. Your career growth is paramount to us; we offer comprehensive training programs that not only enhance your sales skills but also deepen your understanding of the medical field. As you progress in your role, you will have opportunities to take on greater responsibilities and advance within our organization, making a meaningful impact on the lives of patients.</p><p>Our clinic is committed to innovation and excellence, and as a Telesales Agent, you will have the chance to work with cutting‑edge technology and tools that streamline our sales processes. We believe in investing in our people, ensuring you have the resources and support necessary to thrive. If you are eager to grow your career in a fulfilling environment that values your contributions and offers a clear path for advancement, we invite you to apply and be part of our mission to enhance healthcare accessibility.</p><h3>Responsibilities</h3><ol><li>Engage with potential patients through outbound calls, utilizing effective communication skills to introduce our medical services and address their healthcare needs.</li><li>Utilize CRM software to track interactions, manage leads, and maintain accurate records of patient inquiries and follow‑ups, ensuring a seamless sales process.</li><li>Collaborate with the medical team to stay informed about the latest services and promotions, enabling you to provide accurate information and answer patient questions confidently.</li><li>Conduct market research to identify potential leads and understand patient needs, allowing for tailored sales approaches that resonate with our target audience.</li><li>Follow up with leads through phone calls and emails to nurture relationships, convert inquiries into appointments, and enhance patient engagement.</li><li>Provide feedback to management regarding customer responses and market trends, contributing to the continuous improvement of our sales strategies.</li><li>Participate in ongoing training sessions to enhance your sales techniques and product knowledge, ensuring you remain a valuable asset to the team.</li><li>Work towards achieving individual and team sales targets, demonstrating a proactive approach to meeting goals and driving clinic revenue.</li><li>Assist in organizing promotional events and campaigns, leveraging your sales skills to attract new patients and promote our services effectively.</li></ol><h3>Skills</h3><ul><li>Exceptional communication skills to build rapport with potential patients and effectively convey medical services.</li><li>Proficiency in CRM software to manage leads and track sales activities efficiently.</li><li>Strong persuasive skills to influence patient decisions and convert inquiries into appointments.</li><li>Ability to conduct market research to identify trends and understand patient needs.</li><li>Teamwork and collaboration skills to work effectively with medical staff and other departments.</li><li>Adaptability to learn about new medical services and technologies quickly.</li><li>Goal‑oriented mindset to achieve sales targets and contribute to the clinic's growth.</li></ul></div>#J-18808-Ljbffr