Telephone Operator

<div><p>Salayel Hospitality is seeking a courteous, well-spoken, and guest-focused Telephone Operator to join our team. If you have a passion for hospitality and excellent communication skills, we would love to hear from you.</p><h3>Key Responsibilities</h3><ul><li>Handle all incoming and outgoing calls in a professional and timely manner</li><li>Provide accurate information about hotel services and facilities</li><li>Direct calls to appropriate departments efficiently</li><li>Take and relay messages clearly and accurately</li><li>Assist guests with inquiries, requests, and wake-up calls</li><li>Maintain a high level of confidentiality and service standards</li></ul><h3>Requirements</h3><ul><li>Previous experience in a similar role within hospitality is preferred</li><li>Excellent communication skills in English (additional languages are a plus)</li><li>Pleasant voice and professional telephone etiquette</li><li>Ability to work under pressure in a fast-paced environment</li><li>Strong customer service mindset</li><li>Basic computer knowledge</li></ul><h3>What We Offer</h3><ul><li>Competitive salary package</li><li>Professional work environment</li><li>Growth and development opportunities within the company</li></ul></div>#J-18808-Ljbffr