Telephone Operator

OverviewTelephone Operator:First impressions are everything! As a Telephone Operator you will take care of the guests by answering to all the calls in our Royal Service Center.What you will be doingGreet respond to requests and coordinate with other departments while providing exceptional serviceRoyal Service Center is a One Stop Shop and you will be assisting the guests for all room service orders as well as responding to all their queries and requestsTake initiative to add a personalized experienceProudly promote the hotel facilities looking for opportunities to enhance a guests stayQualificationsYour experience and skills include:Should have min. 1 years of experience in similar role for a 5 Star Resort in UAEBeing Multilingual i.e. Arabic / German/ Russianlanguages would be a PlusPrior experience working with Opera/Micros is MandatoryProven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts actions and opportunities clearly with strong networking skillsAdditional InformationWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities like Planet 21Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract recruit and promote diverse talent.Why work for AccorWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESSRemote WorkRemote Work :NoEmployment TypeEmployment Type :Fulltime#J-18808-Ljbffr