Technical Support Specialist

OverviewWe are looking for a Technical Support & Commissioning Engineer to join our regional team based in the UAE. The role focuses on commissioning Access Control Systems (ACS) projects providing 2nd-level technical support to partners and customers and delivering operator and technical trainings.Key ResponsibilitiesCommission ACS projects across the MEA Region.Provide technical support and troubleshooting in line with SLAs and warranty coverages.Develop and conduct technical training course for partners and customers.Support R&D pilots product release testing and share knowledge internally.Prepare and submit regular checkpoint reports.Candidate profileDiploma in Electronics (Bachelors in Electrical/Electronics/IT preferred).3 years experience in technical service commissioning or troubleshooting in Extra Low Voltage (ELV) solutions.Knowledge of IT systems networking and databases (Microsoft SQL/Oracle).Strong communication analytical and problem-solving skills.Training delivery experience is an advantage.Required ExperienceIC#J-18808-Ljbffr