Technical Support & Oracle SCM Support - 12 Months

Educational QualificationsBachelors degree in:Information SystemsBusiness Administrationor a related disciplineMandatory Oracle Supply Chain Management (SCM) CertificationExperienceMinimum 5 years of experience in:HelpDesk and technical support servicesSystem training deliveryUser support within government or enterprise environmentsTechnical SkillsStrong knowledge of Oracle systems, including:Oracle iSupplierOracle iProcurementOracle PurchasingOracle Supplier Lifecycle ManagementOracle SourcingOracle InventoryProficiency in Microsoft Office applications and Adobe Acrobat Pro.Hands-on experience with ticketing and incident management systems.Behavioral and Language SkillsStrong communication and customer engagement skills.Ability to explain and train users in a clear, structured, and professional manner.Full proficiency in Arabic and English, both written and spoken.Ability to work under pressure and manage multiple priorities effectively.#J-18808-Ljbffr