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Technical Support - Enterprise Systems

Glidewell Dental

Kolkata, India₹18,000–₹50,000/moAED 792-2.2K/moToday
IndiaCustomer Support EngineerFull Time

Skills Required

Crm

Job Description

- Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support.