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Technical Support Engineer

Speridian Technologies

Kochi, Thiruvananthapuram, India₹18,000–₹50,000/moAED 792-2.2K/moToday
IndiaEngineerFull Time

Skills Required

Jira

Job Description

Job Description Serve as the first point of contact for all IT-related incidents and service requests. Accurately log, categorize, and prioritize tickets in the ITSM system (ManageEngine, ServiceNow, or Jira). Ensure all tickets are updated with resolution details and properly closed within SLA time