S
Technical Support Engineer
Speridian Technologies
Kochi, Thiruvananthapuram, India₹18,000–₹50,000/mo≈ AED 792-2.2K/moToday
IndiaEngineerFull Time
Skills Required
Jira
Job Description
Job Description Serve as the first point of contact for all IT-related incidents and service requests. Accurately log, categorize, and prioritize tickets in the ITSM system (ManageEngine, ServiceNow, or Jira). Ensure all tickets are updated with resolution details and properly closed within SLA time
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