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Technical Support Engineer L1

KITABOO

Pune, Maharashtra, India₹18,000–₹50,000/moAED 792-2.2K/moToday
IndiaEngineerFull Time

Job Description

*Responsibilities:** *1.Application Support & Incident Management** Analyze application support tickets to identify root causes and implement effective solutions or workarounds. Respond to and resolve incidents within defined service level agreements (SLAs). Collaborate with internal teams to ad