Technical Project Manager

Job Title: Technical Project ManagerTerm: 12 monthsLocation: Jeddah, KSADivision: Retail Banking/ CardsReports to: Head of CardsRelevant experience:Moneythor Personal Financial Management (PFM System)Project Management, Agile MethodologyCards, Loyalty and Digital BankingMandatory requirements:Experience of technical project management for cards, loyalty or digital banking.Knowledge of Moneythor PFM system.Understanding of customer lifecycle, portfolio management and loyalty.PURPOSE OF THE PROJECTThe Technical Project Manager will play a pivotal role in providing post development support and implementing use cases for a cutting-edge Personal Financial Management (PFM) module on the Moneythor Engine. This role requires a blend of technical acumen, strong business sense, and outstanding stakeholder management skills to drive the post rollout support and integration of innovative PFM solutions.Key ActivitiesSupport Client business team prioritize PFM use cases through deep technical knowledge of product features and Client technical capabilities;Coordinate between Mastercard and Client teams (Business/IT/Digital/Info Sec/ data) on PFM related technical requirements to ensure deployment progress;Provide on-ground support to resolve specific technical challenges pertaining to integration to Mastercard assets and/or Mastercard tech partners;Advocate and communicate the solution to the relevant stakeholders and propose roadmap changes if necessary;Facilitates use case deployment according to set timelines in collaboration with 3rd parties (if applicable);Provide full project management documentation and tracking timelines and deliverables for digital projects;Actively and efficiently liaison with Mastercard's product, and account management functions with feedback.Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project delivery.Quality Assurance: Oversee testing and validation processes to ensure the PFM module meets business and technical requirements.Continuous Improvement: Gather feedback post-implementation to refine use cases and improve the PFM modules performance and user experience.Qualifications/ expectations required:BS degree in Computer Science or similar technical degree or equivalent practical experienceSoftware project management experience Moneythor knowledge is a plus8+ years of experience in IT/app development related operationsExperience in a payments/banking environment is preferredExperience to communicate and interact with senior stakeholders in the bank for periodic updateAbility to multi-task in a fast-paced, deadline-driven environmentEnglish Fluency required, Arabic preferred#J-18808-Ljbffr