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Team Member-Customer Experience-HO & SUPPORT-Customer 360

Kotak Mahindra Bank Limited

Bengaluru / Bangalore, India₹20,000–₹50,000/moAED 880-2.2K/moToday
IndiaCustomer SupportFull Time

Job Description

Job Description The team member is responsible for designing, implementing, and managing the metrics, analytics, and feedback systems that track and assess the customer experience across various touchpoints within the bank. This role involves leading teams to analyze data, identify concerns and area