Team Leader-PF AF Support(Outsource)

DescriptionKey ResponsibilitiesLead and manage the team to ensure timely and accurate processing of financing documentation are met before disbursement and endorse file submission for disbursal.Monitor daily operations of files/ closing documents issuance of Security Cheques/ Letter Heads/ Settlement Requests obtain related approvals whenever needed etc allocate workload and track performance against SLAs and KPIs.Prepare and submit management reports on volumes turnaround times exceptions and team performance (mainly for Security cheques RFOs Letter Heads etc.).Coordinate with internal teams to resolve discrepancies and ensure smooth processing of applications/ cases.Conduct regular quality checks to minimize errors and operational risks.Act as point of contact for governance related activities and ensure timely resolution of periodic SOP reviews RCSA Audit requirements etc.Execute additional activities or assignments deployed by Senior Management based on business needs and serve as back up line to peer lines during absences or business requirements.Results Required:Ensure successful results in line with planning and strategy with maximum good outputOperational Efficiencies and quality of efforts and solicit feedback for future results of unit strategy implementation and growth in line with adherence to guidelinesEnsure special tasks assigned are duly metSpecialist Skills / Technical Knowledge Required for this role:Bachelors / Masters degree required (preferably in business administration finance or related field)Organizational talent: has strong planning and multitasking skills can address many issues simultaneously5-10 years experience in relevant back-office / administrative / support preferredStrong Communication Skills Problem Solving Negotiation Interpersonal skillsWillingness to travel within the UAE and to other countries where ADIB has retail presenceFluency in English must. Arabic is preferred. Key Skills Active Directory,Information Technology,End user,Deskstops,OS,Windows,Access Pionts,Asset Management,SCCM,VPN,Troubleshoot,Computer information system,hardware,Technical Support Employment Type : Full Time Experience: years Vacancy: 1