Team Leader - Menswear - Dubai Mall

People development and team managementManage and coach the team: set objectives and assess performance, observe team on the floor and provide ongoing feedback and coaching based on their needs.Motivate team members with individual recognition via sales results, customer experience results, métier management and customer relationship management.Motivate teams, create a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company, recognize individual and team efforts.Ensure teams receive proper training regularly to develop customer experience, product knowledge, selling skills and other skills for personal development.Set up weekly briefings with the team to reinforce communication with the sales staff and management team.Ensure image and grooming standards are professional, reflective of the brand and adhere to company guidelines at all times.Proven ability to deliver commercial results through strategic floor and appointment-based selling.Proactive in motivating and supporting the team to achieve individual and collective goals.Sales and ServiceLead a sales team, define the sales strategy and achieve the team sales target, enabling each team member to reach their individual sales target.Ensure a high standard of customer service and experience.Lead team to build and maintain relationships with clients and develop VIPs, recruiting new customers.Organize and animate qualitative, energetic and relevant morning briefings on a regular basis.OperationsBe present on the selling floor as manager on duty, overseeing daily store operations and assisting the team whenever required.Ensure store operation standards within the designated perimeter: stock management and CRM.Complete the Daily Sales Report accurately with qualitative feedback when required.Organize and manage breaks and staff roster to ensure adequate floor coverage.ProductAlways ensure and maintain a neat and tidy visual merchandising.Be in charge of several métiers/product categories in terms of sales, visual merchandising, inventory control, training, etc.Be responsible for market updates and give buying advice to the store manager.ProfileExtensive experience in the fashion industry, with a strong understanding of trends and market dynamics.Skilled in engaging and building relationships with high-net-worth clients to drive loyalty and sales.Consistently polished and well-presented, embodying professionalism and brand standards.Over 3 years of experience in luxury brands, with a deep appreciation for the sector.Minimum 2 years’ experience in a supervisory role within a luxury sector.Exposure to a diverse clientele, ensuring adaptability and cultural awareness in client interactions.#J-18808-Ljbffr