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System Analyst

Epergne Solutions

Ajman, UAEAED 10,000-16,667/moYesterday
UAEIT & TechnologyFull Time

Skills Required

ErpCommunication

Job Description

<div><p><b>Job Role</b>: System Analyst</p><p><b>Location</b>: Abu Dhabi, UAE</p><p><b>Experience</b>: 5+years</p><h3>Roles&Responsibilities</h3><ul><li>Analyze business requirements and translate them into functional and system specifications.</li><li>Provide day-to-day system support, including issue analysis, troubleshooting, and root cause identification.</li><li>Act as the key liaison between business stakeholders, IT teams, and vendors for system enhancements and issue resolution.</li><li>Prepare and maintain system documentation such as functional specifications, process flows, and impact assessments.</li><li>Support change management activities including impact analysis, documentation, and coordination of system changes.</li><li>Participate in User Acceptance Testing (UAT), including test case preparation, execution support, and defect tracking.</li><li>Ensure system changes comply with internal policies, security standards, and regulatory requirements.</li><li>Assist in audits by providing required system documentation and supporting evidence.</li></ul><h3>Skills</h3><ul><li>Strong experience in System Analysis or Business Systems Analysis.</li><li>Knowledge of application support, system integrations, and data flows.</li><li>Familiarity with IT Service Management (ITIL) processes such as incident, problem, and change management.</li><li>Ability to analyze system logs, incidents, and performance issues.</li><li>Strong documentation, analytical, and stakeholder communication skills.</li></ul><h3>Requirements</h3><ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Experience working in enterprise or regulated environments is preferred.</li><li>Certifications such as<b>ITIL or Business Analysis</b>are an advantage.</li></ul></div>#J-18808-Ljbffr