Surveys Coordinator

Join Our Team at the University of Wollongong in Dubai (UOWD)The University of Wollongong in Dubai (UOWD) is one of the UAE’s oldest and most prestigious private universities. Established in 1993 as a branch campus of Australia’s University of Wollongong, UOWD combines academic excellence with an international outlook, offering globally recognized degrees and fostering a vibrant multicultural learning environment. With a commitment to high-impact research, innovation, and student success, UOWD is a hub for future-focused education in the heart of Dubai Knowledge Park.We are committed to academic excellence, innovation, and continuous improvement. Our institution values integrity, collaboration, and a culture of evidence-based decision-making. As part of our community, you will contribute to meaningful initiatives that drive institutional growth and enhance student success.About the Office of Institutional ResearchThe Office of Institutional Research (OIR) at UOWD plays a vital role in advancing the university’s mission by delivering high-quality, data-informed insights to support strategic planning, academic excellence, and operational effectiveness. OIR is responsible for collecting, analyzing, and disseminating institutional data to stakeholders across the university, ensuring evidence-based decision-making and continuous improvement. The department champions transparency, accountability, and innovation in institutional effectiveness, working closely with academic and administrative units to help shape the future of UOWD.Our Mission: To support informed decision-making through accurate, timely, and transparent institutional data.Our Values:Integrity and accountability in data managementCommitment to innovation and continuous improvementRole and ResponsibilitiesThe University of Wollongong in Dubai (UOWD) is seeking a highly analytical and motivated Surveys Coordinator to join the Office of Institutional Research. This role is critical to strengthening institutional effectiveness by designing, delivering, and analysing surveys that inform strategic decision-making, quality enhancement, and performance monitoring across the University.This is an exciting opportunity for a data-driven professional who enjoys translating quantitative and qualitative insights into clear, actionable recommendations for senior leaders and stakeholders. The successful candidate will be entrusted with end-to-end responsibility for survey initiatives and will play a visible role in shaping evidence-based decision-making at UOWD.Key ResponsibilitiesSurvey Design & DeploymentDesign, develop, and validate survey instruments aligned with institutional KPIs and strategic priorities.Select appropriate sampling techniques and methodologies to ensure data reliability and validity.Manage the end-to-end deployment of surveys and evaluations, ensuring high response rates and adherence to timelines.Data Analysis & Insight GenerationMonitor and track KPIs derived from survey data, identifying trends, patterns, and emerging insights.Conduct quantitative and qualitative analyses, including correlation analysis, trend analysis, and basic statistical modelling.Design and facilitate focus groups and other qualitative data collection activities to complement survey findings.Prepare clear, concise, and insightful reports for diverse audiences, including senior leadership and committees.Develop data visualisations, dashboards, and dynamic reports using tools such as Power BI or Tableau.Present survey findings and recommendations through written reports and presentations.Stakeholder Engagement & CollaborationWork closely with internal stakeholders to identify data needs and consult on survey design and instruments.Support the Head of OIR in preparing communications, feedback on survey tools, and stakeholder briefings.Liaise, where required, with external survey teams and regulatory or ministry stakeholders.Broader Data & Institutional Effectiveness SupportContribute to data management initiatives beyond surveys, ensuring institutional datasets are accurate, well-maintained, and fit for purpose.Proactively propose approaches, methodologies, and improvements to meet institutional objectives.Qualifications, Skills & ExperienceEssential Qualifications & ExperienceDegree in Statistics or a closely related discipline.Demonstrated experience in survey design, sampling techniques, and survey deployment.Strong quantitative and qualitative research skills.Proven capability in statistical analysis, including hypothesis testing, regression techniques, and parametric and non-parametric methods.Proficiency in data visualisation, dashboard creation, and reporting tools (e.g. Power BI, Tableau).Excellent written and verbal communication skills, with the ability to present insights to varied audiences.Experience with SAS or SQL programming.Exposure to statistical modelling, forecasting, or advanced research methods.Exceptional attention to detail and analytical rigour.S