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Support Manager

Rightsline

Noida, India₹40,000–₹120,000/moAED 1.8K-5.3K/moToday
IndiaSupportFull Time

Skills Required

ErpLeadership

Job Description

We are hiring a Support Operations Manager to lead enterprise SaaS support for global clients. The role involves escalation management, SLA governance, executive reporting, and team leadership. This role will lead Premium and Dedicated Support verticals servicing global enterprise SaaS customers. The incumbent will own SLA governance, executive reporting, major...