Student Life Advisor - Dubai

Your profileExcellent organizational skillsStrong conflict resolution skillsExcellent written and spoken languages skills in English and ArabicAbility to work in a fast-paced environmentAbility to work effectively in a multicultural environmentExcellent service skillsDemonstrated organizational experience in running events, such as welcome days or new student orientationDemonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems1-3 Years of Experience in the student services field or comparative field; Completion of a commercial apprenticeship; Demonstrated practical experience in service: ie hotel industry, customer-oriented administration and/or higher educationWhy us?Opportunity to work with a great team in a dynamic and international environmentPreventive and after-care health care options30 days of vacationVarious online language courses and opportunities to participate in online collaboration courses.Numerous campus events from the fields of art, culture, business and scienceOpportunity to develop and implement new ideas and conceptYour ResponsibilitiesStudent Enrollment & Records ManagementEnroll students for new intakes and maintain accurate data.Issue official student documents (enrollment letters, supporting documents, confirmations, etc.).Process campus transfers from Dubai to Germany.Carry out program/specialization changes with appropriate approvals.Process leave of absence requests and student contract cancellations.Issue and hand over student ID cards.Maintain student records on CampusNet and the KHDA portal.Collaborate with Student Finance, accept payments, and update payment trackers regularly.Conduct quarterly checks of student finance records to ensure accuracy.Student and Academic Support & Frontline ServicesServe as the main point of contact for students requiring assistance and guidance.Provide effective support both in-person and through multiple communication channels.Manage student wellness appointments.Guide students to relevant internal services (IT, finance, academic support, visa, etc.).Conduct outreach to students identified at risk and provide appropriate referrals for retention.Maintain updated knowledge of all support services available on campus.Provide support to academics as per their requirements.Student Engagement & Campus LifePlan and execute student activities such as Orientation Week, Freshers’ Party, Awareness Days, and social events including vendor selection.Manage and support student clubs and engagement initiatives.Oversee and support the Student Council, including training of student mentors.Conduct campus tours for prospective students and visitors.Assist at student recruitment fairs such as GETEX.Events & External CoordinationAssist with planning and executing on-campus external events, ensuring manpower, administrative, IT, and logistics support.Manage visitor parking validation through the DWTC portal.Ensuring and submitting all required visitor documents to the DWTC security prior to internal and external events on Campus.Administrative, IT & Facilities SupportCoordinate campus IT requirements and work with the IT team for issue resolution.Support Facilities Management with daily operational needs.Monitor and restock vending machine supplies and campus office supplies.Oversee housekeeping to ensure a clean and presentable campus environment.Assist with onboarding new adjunct and full-time faculty.Examination ManagementCoordinate and plan all examinations in collaboration with the Examination Office (EO) in Germany.Manage the technical setup and execution of digital and on-site and/or online examinations.Review examination rules and regulations.Class Scheduling & Academic TimetablingCoordinate closely with the scheduling team in Germany.Support timetable planning and tracking of teaching units.Develop and implement room occupancy plans for all events.Evaluate and improve effective use of campus space.Continuous Improvement & ReportingMaintain updated knowledge of policies and procedures.Provide feedback and suggestions for improving academic and student service environments.Contribute to process optimization across all service areas.#J-18808-Ljbffr