Store supervisor

Overviewtalabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.ResponsibilitiesResponsible for the operations of the store end-to-end operation: Staffing & scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense controlwithin set operational standardsCoordinating and supervising store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRsOrdering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessmentInventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventoryInbound receiving: Accurate receiving of orders as per policies & SOPOutbound: Efficient and accurate picking and packing of customer orders, as per SOPConstantly monitor fulfillment processes and recommend improvements to increase productivity and profits.To supervise assigned store, ensure profitability, provide good service and ensure development of employeesManaging store personnel ensuring effective use of resources and meeting service level standardsMonitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operationsEnsuring implementation of actions pertinent to store-related shrinkagesEnsuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good conditionSupervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externallyDiscussing with the Ops manager stores' issues/problems and propose solutionsSupervise all the maintenance internal activities and / third party suppliers.Ensuring appropriate and safe use of material handling equipmentQualificationsYou have at least 5-7 years of experience in supermarket or restaurantYou are someone energized by the unknown and look forward to learning each day on the job.Good communication skills, and always like to be hands-on with several tools.Additionally, you have robust interpersonal and intercultural skills.Language skills: Fluent English and Arabic would be highly advantageous.