Staff Product Designer - Growth (Onboarding)

<div><h3>Overview</h3><p>Building the Future of Crypto. Our Krakenites are a world‑class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.</p><h3>Why We Are Different</h3><p>Kraken is a mission‑focused company rooted in crypto values. As a Krakenite you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Kraken attracts many of the most talented crypto experts.</p><h3>Staff Product Designer – Growth (Onboarding)</h3><p>We are looking for a Staff Product Designer – Growth (Onboarding) to play a crucial role in shaping the future of Kraken. This staff‑level independent contributor will own complex, high‑impact design challenges on the Onboarding team, leading design across critical first‑touch experiences including account creation, identity verification, and first product access.</p><h3>Responsibilities</h3><ul><li>Raise the bar for the industry by leading staff‑level design work across Kraken’s onboarding and first‑time user experiences.</li><li>Define experience strategy for complex onboarding systems including identity verification, account set‑up, and first product access.</li><li>Own large, ambiguous product challenges that span multiple teams, systems, and regulatory requirements.</li><li>Shape and evolve Kraken’s design language, strengthening visual and interaction consistency across onboarding surfaces.</li><li>Drive exceptional end‑to‑end user experiences by partnering closely with designers, product managers, data analysts, engineers, and compliance stakeholders.</li><li>Influence product direction through strong product thinking, user insight, and clear articulation of design decisions.</li><li>Use behavioral data, experimentation, and customer insight to improve activation, onboarding completion, and time to first value.</li><li>Lead by example in design reviews, raising the level of critique, design judgment, and craft across the team.</li><li>Design high‑fidelity interactive experiences using prototyping to explore flows, motion, system states, and edge cases.</li><li>Apply AI thoughtfully in the design process to accelerate exploration, testing, and iteration while maintaining strong design judgment.</li></ul><h3>Skills You Should HODL</h3><ul><li>8+ years of experience delivering end‑to‑end product design, with a portfolio showing shipped, high‑impact mobile and web work.</li><li>Staff‑level product judgment and ability to operate independently across large problem spaces.</li><li>Knowledge of cryptocurrency and trading.</li><li>Working knowledge of AI tools and workflows used to accelerate design exploration and iteration.</li><li>Strong UX, interaction, and visual design skills with a record of solving complex, ambiguous problems.</li><li>Proven experience designing critical user journeys such as onboarding, identity verification, activation, or other lifecycle experiences.</li><li>Experience designing in regulated environments such as fintech, payments, or identity verification; KYC experience preferred.</li><li>Data‑informed approach using qualitative research and quantitative signals, including experimentation and A/B testing.</li><li>Ability to translate research, behavioral data, and product strategy into clear product experiences.</li><li>Advanced prototyping skills to communicate interaction models, transitions, and system behaviors.</li><li>Strong communication skills with the ability to influence senior stakeholders and align cross‑functional teams.</li><li>Experience mentoring designers and raising craft standards through critique and collaboration.</li><li>High ownership and bias to action in a fast‑growing, remote‑first organization.</li></ul><h3>Equal Opportunity&Hiring Practices</h3><p>Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.</p><p>Applicants may redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.</p><p>We consider qualified applicants with criminal histories for employment, assessing candidates in a manner consistent with the San Francisco Fair Chance Ordinance.</p><p>We may ask candidates to complete job‑related skills or work‑style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates.</p><p>As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind, including race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or other protected characteristics as outlined by federal, state, or local laws.</p></div>#J-18808-Ljbffr