A
Staff Engineer - Cloud
Altimetrik
Bengaluru, India₹50,000–₹160,000/mo≈ AED 2.2K-7.0K/moToday
IndiaCloudFull Time
Skills Required
Sap
Job Description
*Responsibilities** Provide L1 L3 support for Genesys Cloud issues Troubleshoot voice, routing, call flows, and multi-channel (Voice, Email, Chat, WhatsApp, SMS) Handle OKTA login & password reset issues Manage incidents/requests in ServiceNow Coordinate with Genesys vendor and internal teams fo
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