Sr Solutions Engineer

At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.At F5 our mission is based on the fact that businesses depend on apps.Our long-standing belief that applications are the most valuable assets of any organization in the digital age has been the foundation of our strategy to become the leader in multi-cloud application services. When you combine F5s expertise powering over half of the worlds applications across all types of environments you have a company that knows how to deliver and secure more applications and more value than any company in the industry.This means that we are able to deliver and protect applicationsrevenue generating brand-anchoring applicationsfrom the point at which they are created through to the point when consumers interact with other words from code to customer. This makes the combined forces of F5 absolutely essential to every digital organization in the world including the worlds largest enterprises service providers financial and educational institutions government entities and consumer brands.At F5 we actively build a culture that everyone can be themselves and reach their full potential. As a global business leader we know diversity drives innovation makes everything we build better for our customers and fuels our success. We know the magic ingredient is our differences when embraced with humility and respect. And because we know this we believe that top talent is found in a diversity of individual backgrounds experiences and perspectives to help us all thrive.We currently have an opportunity for a talented Solutions Engineer (SE) to join our Dubai organisation . This is a sales and technical role with focus on customer/partners and is part of the sales organization. TheSEs primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our be effective an SE needs to have excellent technical skills and knowledge on both F5 products and the eco-system that we work in. Fear not we do provide training and certification to keep abreast with these critical skills!Thehigh-levelobjective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs in partnership with the Sales Account Manager. Fromourcustomer(s)perspective the SE is a trusted adviser who proactively learns and understands their technical and business challenges andcanpropose effective solutions to mitigate their concerns/offer gainful F5 SE not onlypresents the technical features but also business benefits in the Technical Value Proposition.Primary Responsibilities:Responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.Global ResponsibilitiesProvides complex design and systems engineering configurationsPartners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) casesMaintains a high level of technical knowledge of F5 and the relevant industryUtilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectivesParticipate in the development and support of presentations for customers and partnersClearly articulate technical elements of the F5 value proposition to customers and partnersMaintain knowledge of competitive landscape and share knowledge with CAT teamContribute to the creation of case studies white papers and media articles for customers and/or partnersFoster a collaborative team-based environment sharing best practices and building lasting relationshipsEffectively negotiate and pursue conflict resolutionActively utilize SE tools: Idea EDGE Mainstreet and other SE readiness programsPartner with sales team to maintain detailed account profiles including organizational charts customer products strategy and technology needsUnderstand and effectively utilize F5 organizational resourcesConsistently provide world-class customer service during pre-sales implementation and post-sales activitiesLead strategic (organizational) opportunitiesWell developed SME focus for one technologyDeliver customized product presentations using an advanced solution-based sales approachProactively provide consultative supportCreate customer documentation for POCUnderstand business requirements involved with technical account strategyWork effectively with Engineering Product Development and Technical Support organizationsSolve problems independently and cre