Sr. SME Relationship Manager

Maintaining a deep knowledge of Lendo’s products and services.Building and maintaining strong relationships with prospective and existing clients.Researching and pursuing new business opportunities.Conducting regular site visits and e-meetings with clients.Identifying clients' needs and requirements and proposing suitable solutions.Providing clients with comprehensive product/service consultations and guiding their decision-making process.Upselling and cross-selling products/services to clients.Resolving complaints and issues efficiently and in a timely manner.Meeting sales/revenue targets.Ensuring client satisfaction.Bachelor’s Degree in management, financing, accounting, or a similar field.Experience as a Relationship Manager in financial institution for Min. 3 years.Ability to build and maintain strong client and business relationships.Proficiency in Microsoft Office and CRM software.Excellent communication and interpersonal skills.Good conflict resolution and problem-solving skills.Leadership and team management skills.Customer-oriented.#J-18808-Ljbffr