Sr. Sales Engineer - Utility | alfanar Electric

<div><h3>Sr. Sales Engineer - Utility | alfanar Electric</h3><p><b>Requisition ID:</b>25406</p><p><b>City:</b>Project Sales</p><p><b>Group overview:</b></p><p>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design&development centers and a host of facilities in the Middle East and other countries.</p><p><b>alfanar</b><b>is involved in:</b></p><ul><li>Electrical, Electromechanical and Civil Engineering Construction</li><li>Manufacturing and Marketing Electrical Construction Products</li><li>Allied Engineering Services</li></ul><p><b>Our Main Divisions:</b></p><ul><li>alfanar electric</li><li>alfanar Construction</li><li>alfanar Building Systems</li></ul><p><b>alfanar electric</b></p><p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><p><b>alfanar electric operates industries in:</b></p><ul><li>Riyadh and Jubail, Saudi Arabia</li><li>Dubai, UAE</li><li>London, UK</li></ul><p>alfanar has a development and engineering center in Chennai, India.</p><p><b>Industrial Complex, Riyadh</b></p><p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><h3>Job Purpose</h3><p>To support customer interactions, technical enquiries, project follow-ups, and market activities by providing accurate technical inputs, timely documentation, and structured engagement with internal and external stakeholders.</p><h3>Key Accountability Areas</h3><h3>Customer Engagement and Enquiries</h3><ul><li>Handle customer enquiries and tender requests with timely and accurate responses.</li><li>Prepare technical and commercial submissions as required.</li><li>Prepare supporting documents, samples, and submittals as needed.</li><li>Follow up internally to support timely delivery of materials and submissions.</li><li>Align with the coordinator and Demand Planning on customer requirements.</li></ul><h3>Competitor Tracking and Market Insights</h3><ul><li>Track competitor products, pricing, and market activities.</li><li>Record and share observations with Sales Management.</li><li>Highlight trends or changes that may influence market positioning.</li></ul><h3>Technical Support and Market Presence</h3><ul><li>Conduct technical presentations, seminars, and discussions with customers and consultants.</li><li>Provide clarification on specifications, product features, and application requirements.</li><li>Prepare technical materials required for meetings and events.</li><li>Support activities that enhance product awareness in the market.</li></ul><h3>Reporting and Customer Relationship Support</h3><ul><li>Prepare timely and structured reports related to enquiries, projects, and market updates.</li><li>Communicate professionally with customers to address technical questions.</li><li>Support customer interactions to maintain clarity and responsiveness.</li></ul><h3>Project Identification and Follow-Up</h3><ul><li>Identify relevant projects using market tools and available data sources.</li><li>Update project status based on follow-ups with consultants and contractors.</li><li>Track project progress to support opportunity realization.</li></ul><h3>Customer Satisfaction, Payment Follow-Up and Data Accuracy</h3><ul><li>Observe customer satisfaction indicators and report issues when necessary.</li><li>Follow up on payments to support timely collection and minimize overdue amounts.</li><li>Update project and customer data in C4C accurately.</li><li>Prepare forecast inputs based on verified project details.</li></ul><h3>Role Accountability</h3><h3>HR Proficiency</h3><ul><li>Ability to obtain updated soft and technical skills related to the job.</li></ul><h3>Delivery</h3><ul><li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li><li>Utilize resources effectively to achieve objectives within efficient cost and time.</li><li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li></ul><h3>Problem-Solving</h3><ul><li>Solve any related problems arise and elevate any complex operational issues.</li></ul><h3>Quality</h3><p>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p><h3>Business Process Improvements</h3><ul><li>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</li></ul><h3>Compliance</h3><ul><li>Comply with related policy and procedures and work instructions.</li></ul><h3>Health, Safety, and Environment</h3><ul><li>Ensure compliance of relevant safety, quality, and