Specialist Marketing CRM

The role will require you to build relevant and engaging campaigns on talabat owned CRM channels which will tie into increasing acquisitions frequency and user retention.As a Specialist you will own and implement CRM campaigns on a country level for talabat. Youll need to be flexible performance-driven able to work with tight deadlines and be willing to be hands-on to get the job done.Role ScopeIdeation of basic CRM campaigns around the customer lifecycle to meet business needsCoordination with Campaign Ops team for launch of CRM campaigns to address challenges faced by local markets (churn increase frequency drop etc.)Monitoring campaign spend and ensuring adherence to monthly quarterly and annual CRM budgetsMonitoring lifecycle campaign performance and suggesting optimizations based on best practices and learnings from other marketsCreating visibility for local marketing teams on performance and cost evolutionWhat Did We OrderBachelors degree in marketing or equivalent with a strong data focus.Minimum 2 years of proven relevant work experience preferably in a fast-paced working environment.Experience in working with CRM and campaign management tools like Braze or similar.Experience managing CRM systems for loyalty programs is highly desirable.Being data-driven and passionate about results. Comfortable working with data and reporting campaign performance.Good time management skills.Fluency in written and spoken English Arabic is a plusGood interpersonal communication and presentation skillsProactive responsible attention to detail and a good team playerRemote WorkNoEmployment TypeFull-time#J-18808-Ljbffr