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Solution Advisor Senior Specialist
SAP
Dubai, UAEAED 6,000-16,000/moYesterday
UAEIT & TechnologyFull Time
Skills Required
GitSapErpCommunicationLeadershipCustomer Service
Job Description
OverviewWe help the world run betterAt SAP we keep it simple: you bring your best to us and we will bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape what’s next. The work is challenging but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing and truly belong. What’s in it for you – constant learning, skill growth, great benefits and a team that wants you to grow and succeed.About the roleAs the Solution Advisor (SA) in SAP CX you will be the go‑to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle from identifying opportunities to post‑sale customer support. Additionally you will assist customers in expanding their current SAP footprint to maximize value for their organization.ResponsibilitiesProvide deep solution‑specific expertise to support new sales and adoption for key customers.Provide both standard and customised/personalised solution demonstrations that bring SAP solutions to life and show customers the value of SAP.Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions.Evaluate account qualification criteria to determine further investment in pursuing opportunities.Establish yourself as a thought leader within the account team and fine‑tune account strategy.Collaborate with the team in creating overall themes and competitive differentiation.Conduct vigorous dry runs on strategic deals and customer engagements.Transition engagement to implementation partner/Services teams effectively.Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal.Leverage digital assets throughout the customer engagement including demos, presentations and other content.QualificationsProfessional experience with large software/IT organisations preferably in a solution‑specific segment.SAP product experience and/or 10 years of relevant solutions/Lines of Business experience.Working knowledge of Cloud Hosted Services and Software as a Service/Platform as a Service models in the Business‑to‑Business Environment.Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success.Focus on creating compelling storylines and themes for customer interactions.Ability to quickly understand customer business goals and ensure they are at the centre of recommended solutions.Passion and energy in all customer interactions.Meet your teamCustomer Advocate: Collaborate to complement solution expertise and support customers.Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement.Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value.SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.Skills you’ll useProfessional SkillsBusiness AcumenCustomer OrientationEstablishing TrustInfluencing SkillsEffective CommunicationBring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insights more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database analytics, intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose‑driven and future‑focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.We win with inclusionSAP’s culture of inclusion focuses on health and well‑being and flexible working models to help ensure that everyone, regardless of background, feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realise their full potential. We ultimately believe in unleashing all talent and creating a better world.Equal OpportunitySAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e‑mail with your request to Recruiting Op
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