Snr Operations Manager - Infrastructure & Networks (Ref: 195993)

Location: DubaiBrief OverviewA leading retail group in the GCC is hiring a Snr Operations Manager to support as part of a wider SAP S/4 Hana Transformation.Snr Operations Manager – RequirementsMust Have10+ years experience in Infrastructure and/or Networks operations in large enterprise environments (retail / multi-site strongly preferred).Proven experience leading RUN operations with managed services delivery models.Strong technical expertise in Microsoft technologies, including:Active Directory (must-have, deep troubleshooting capability)Windows Server (must-have)Solid experience in Cisco networking and enterprise networking fundamentals (target: CCNA–CCNP level knowledge; certification is a plus).Strong experience with Storage technologies and enterprise operations.Strong experience with Backup operations and restore processes (Commvault preferred).Strong incident leadership skills: major incidents, RCA, problem management and permanent fix delivery.Excellent stakeholder management and communication skills, including ability to operate under pressure.Nice to HaveCisco certification (CCNA / CCNP) or equivalent.Experience with Azure and AWS operations in hybrid environments.Experience with GitLab, Terraform, Datadog, FreshService (or similar tools).Experience driving Infrastructure-as-Code / Network-as-Code operating models.ITIL foundations (pragmatic, outcome-driven application).If you're interested, please apply by emailing me with a copy of your most up-to-date CV and your current availability. Feel free to share this with anyone in your network who might be a good fit!#J-18808-Ljbffr