Shared Services Director

<div><p>We are seeking a highly experienced and strategic<b>Shared Services Director</b>to lead and optimize shared services functions across the organization. This role is critical in driving operational excellence, improving service delivery, and aligning shared services with the overall business strategy.</p><h3><b>Key Responsibilities</b></h3><ul><li>Provide strategic leadership and align Shared Services objectives with the group's overall vision and strategy.</li><li>Oversee<b>HR Operations</b>and<b>Administration functions</b>, including Fleet&Transportation and Accommodation.</li><li>Drive continuous improvement initiatives to optimize processes, enhance efficiency, reduce costs, and improve service quality.</li><li>Ensure high-quality service delivery, consistently meeting or exceeding<b>SLAs</b>and<b>KPIs</b>.</li><li>Manage the Shared Services budget, ensuring effective and cost-efficient resource allocation.</li><li>Ensure compliance with all regulatory requirements and internal policies, maintaining strong governance and internal controls.</li><li>Lead the implementation of technology solutions to enhance operational efficiency and ensure system effectiveness and security.</li><li>Collaborate with internal stakeholders to align services with business needs and strengthen cross-functional relationships.</li><li>Maintain transparent communication across all business units to ensure alignment and engagement.</li><li>Develop and mentor team members, fostering a culture of continuous learning and professional growth.</li><li>Oversee shared services projects, ensuring timely execution and successful delivery.</li></ul><h3><b>Qualifications&Experience</b></h3><ul><li><b>Experience:</b>Minimum of 15+ years in Shared Services or related fields, with strong leadership experience.</li><li><b>Education:</b>Bachelor's degree in Business Administration, Human Resources, or a related field (MBA preferred).</li><li>Strong expertise in HR operations, administration, and shared services models.</li><li>Proven track record in process optimization, cost management, and service excellence.</li><li>Excellent leadership, communication, and stakeholder management skills.</li></ul></div>#J-18808-Ljbffr