Services Facilitator II - F&B

Qiddiya Investment Company is seeking a motivated Services Facilitator II for our Food & Beverage department. This role is essential in providing excellent service to our guests, ensuring their dining experience is memorable and enjoyable. Your enthusiasm and attention to detail will play a key role in delivering a high standard of service, as well as maintaining quality and safety standards within the F&B operations.ResponsibilitiesLead and continuously enhance beverage quality and service standards across all Qiddiya office cafeterias to support high employee satisfactionStandardize and expand beverage offerings across all locations, including specialty drinks.Develop, implement, and manage a structured barista training program across all sites, ensuring all baristas are enrolled and training records are accurately maintainedProvide hands‑on coaching and ongoing performance support to baristas to improve technical skills, consistency, and service excellenceMaintain an up‑to‑date hospitality assets register, ensuring proper documentation, preventive maintenance tracking, and machine functionalityCoordinate with food and beverage service providers at site offices to ensure commercial F&B services meet agreed quality and operational standardsRequirementsHigh School diploma or equivalent; relevant culinary or hospitality certification is a plusMinimum of 3 years' experience as a Barista Supervisor or in a frontline supervisory role.Strong multitasking abilities in a fast‑paced environmentAbility to work collaboratively as part of a teamFluency in both Arabic and English is preferredPositive attitude and commitment to providing outstanding guest service#J-18808-Ljbffr