ServiceNow ITSM Architect: Process Excellence&Integrations

A leading IT services company is seeking an experienced ITSM professional to enhance ITSM processes within both on-premise and cloud-based ServiceNow environments. The ideal candidate will govern ITSM processes including Incident and Change Management, driving compliance with ITIL practices, and spearhead continuous improvement initiatives. Strong experience in ServiceNow and understanding of the ITIL framework are essential for this role, along with analytical and problem-solving skills.#J-18808-Ljbffr