ServiceNow Developer

Job Description As an experienced AI Engineer, your role will involve developing and operationalizing machine learning and AI solutions for various client engagements. You will be required to have hands-on technical expertise throughout the AI/ML lifecycle, from data engineering and experimentation to scalable deployment on Kubernetes-powered GPU clusters. Key Responsibilities: - Design, implement, and optimize solutions across multiple ServiceNow modules such as IT Service Management (ITSM), IT Operations Management (ITOM), Human Resources Service Delivery (HRSD), Governance, Risk, and Compliance (GRC), Configuration Management Database (CMDB), Software Asset Management (SAM), Hardware Asset Management (HAM), Generative AI (Gen AI), and system integrations. - Deep understanding of ServiceNow capabilities, best practices, and customization to align with business requirements for driving digital transformation. - Knowledge on Nuvolo. Qualifications: - Bachelor's degree in Computer Science, Information Systems, or related field. - 4-7 years of experience in ServiceNow Solution design, implementation, development, and administration with a deep understanding of multiple modules. - Preferred certifications include ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist (for ITSM, ITOM, HRSD, GRC), and experience with Integration Hub. - Proficiency in JavaScript, ServiceNow Scripting, Flow Designer, REST/SOAP, and API integrations. - Strong analytical, problem-solving, and communication skills; ability to work collaboratively with cross-functional teams and stakeholders. - Experience working with client senior management. Additional Details: Experience in ServiceNow customizations, workflow automation, and performance optimization. Familiarity with Agile methodologies and DevOps practices. Strong understanding of ITIL practices and frameworks, particularly for ITSM and ITOM modules. Prior experience working with Generative AI tools and technologies within ServiceNow is a plus. Behavioural Competencies: - Proven experience in delivering process efficiencies and improvements. - Clear and fluent English communication skills (both verbal and written). - Ability to build and maintain efficient working relationships with remote teams. - Demonstrate ownership and accountability for relevant products and services. - Ability to plan, prioritize, and complete tasks independently while being a team player. - Willingness to engage with and work in other technologies. As an experienced AI Engineer, your role will involve developing and operationalizing machine learning and AI solutions for various client engagements. You will be required to have hands-on technical expertise throughout the AI/ML lifecycle, from data engineering and experimentation to scalable deployment on Kubernetes-powered GPU clusters. Key Responsibilities: - Design, implement, and optimize solutions across multiple ServiceNow modules such as IT Service Management (ITSM), IT Operations Management (ITOM), Human Resources Service Delivery (HRSD), Governance, Risk, and Compliance (GRC), Configuration Management Database (CMDB), Software Asset Management (SAM), Hardware Asset Management (HAM), Generative AI (Gen AI), and system integrations. - Deep understanding of ServiceNow capabilities, best practices, and customization to align with business requirements for driving digital transformation. - Knowledge on Nuvolo. Qualifications: - Bachelor's degree in Computer Science, Information Systems, or related field. - 4-7 years of experience in ServiceNow Solution design, implementation, development, and administration with a deep understanding of multiple modules. - Preferred certifications include ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist (for ITSM, ITOM, HRSD, GRC), and experience with Integration Hub. - Proficiency in JavaScript, ServiceNow Scripting, Flow Designer, REST/SOAP, and API integrations. - Strong analytical, problem-solving, and communication skills; ability to work collaboratively with cross-functional teams and stakeholders. - Experience working with client senior management. Additional Details: Experience in ServiceNow customizations, workflow automation, and performance optimization. Familiarity with Agile methodologies and DevOps practices. Strong understanding of ITIL practices and frameworks, particularly for ITSM and ITOM modules. Prior experience working with Generative AI tools and technologies within ServiceNow is a plus. Behavioural Competencies: - Proven experience in delivering process efficiencies and improvements. - Clear and fluent English communication skills (both verbal and written). - Ability to build and maintain efficient working relationships with remote teams. - Demonstrate ownership and accountability for relevant products and services. - Ability to plan, prioritize, and complete tasks independently while being a team player. - Willingne