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ServiceNow CMDB Asset Management Specialist
State Street Corporation
Pune, India₹80,000–₹250,000/mo≈ AED 3.5K-11.0K/moToday
IndiaIT Asset ManagementConfiguration ManagementData QualityProcess ImprovementServiceNow CMDBITIL StandardsFull Time
Job Description
Job Description As a CMDB Asset Management Specialist, your role will involve managing the full lifecycle, accuracy, and integrity of IT asset and configuration data within the Configuration Management Database (CMDB) on the ServiceNow platform. Your responsibilities will include:
- Owning and managing the end-to-end lifecycle of Configuration Items (CIs) and IT assets within the ServiceNow CMDB, ensuring data accuracy, completeness, and consistency.
- Collaborating with ServiceNow developers, solution architects, and integration teams to ensure seamless data flow between CMDB, discovery tools, and external systems.
- Monitoring, analyzing, and reporting on CMDB health metrics and leading remediation efforts where gaps are identified.
- Supporting ServiceNow Discovery, Service Mapping, and integrations to ensure accurate and automated population of CI and asset data.
- Ensuring CMDB processes and data support audit, risk, security, and regulatory requirements.
Qualifications required for this role include:
- Robust hands-on expertise with ServiceNow CMDB, including CI classes, relationships, reconciliation, and normalization.
- Experience supporting IT Asset Management (ITAM) and Configuration Management processes aligned with ITIL standards.
- Strong analytical and problem-solving skills with a focus on data quality and process improvement.
- Minimum 4-8 years of relevant experience working with ServiceNow, CMDB, IT Asset Management, or related ITSM functions.
Additional details about the company were not provided in the job description. As a CMDB Asset Management Specialist, your role will involve managing the full lifecycle, accuracy, and integrity of IT asset and configuration data within the Configuration Management Database (CMDB) on the ServiceNow platform. Your responsibilities will include:
- Owning and managing the end-to-end lifecycle of Configuration Items (CIs) and IT assets within the ServiceNow CMDB, ensuring data accuracy, completeness, and consistency.
- Collaborating with ServiceNow developers, solution architects, and integration teams to ensure seamless data flow between CMDB, discovery tools, and external systems.
- Monitoring, analyzing, and reporting on CMDB health metrics and leading remediation efforts where gaps are identified.
- Supporting ServiceNow Discovery, Service Mapping, and integrations to ensure accurate and automated population of CI and asset data.
- Ensuring CMDB processes and data support audit, risk, security, and regulatory requirements.
Qualifications required for this role include:
- Robust hands-on expertise with ServiceNow CMDB, including CI classes, relationships, reconciliation, and normalization.
- Experience supporting IT Asset Management (ITAM) and Configuration Management processes aligned with ITIL standards.
- Strong analytical and problem-solving skills with a focus on data quality and process improvement.
- Minimum 4-8 years of relevant experience working with ServiceNow, CMDB, IT Asset Management, or related ITSM functions.
Additional details about the company were not provided in the job description.