Service Technician

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.ACCOUNTABILITIESAdhere to all Zahrawi Policies & Procedures as applicable.Preventive MaintenanceDevelop and implement a regular and timely preventive maintenance plan in accordance with Health Authority and Quality Control policies and regulations.Ensure that all machines undergo scheduled preventive maintenance in compliance with established guidelines.Installation of all the products trained on.Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.Ensure that the machines are installed properly to avoid any issues with the customer.Machine BreakdownsRegular and timely corrective actions for breakdown callsArrange deliveries of spare parts received in stimulating time.Promote and sell service contracts for various products managed.Foster strong customer relationships.Meet the annual revenue target.TrainingsAttend the training when scheduled / required.ApplicationProvide support to Lab Technicians with any application-related tasks as required.AdministrativeTimely filling of the weekly reportTo support service coordinator in the preparation of the Health Authority/Quality Control documents for new installationsTo update the database of instruments with the service coordinatorCoordinate with Sales team regarding the technical information and pre installation site visit.Any appropriate sales lead / info to be shared with Sales team.ReportsWeekly Reporting to Line Manager.REQUIREMENTSEducation: Diploma/Bachelors in Biomedical Engineering (or relevant)Experience: 1+ years experience related to biomedical field. Laser medical equipment experience.Job Specific Skills: Effective Communication skills & Good English - Time management skills - Problem Solving Skills - Excellent computer skills in Ms. Office – Ability to work under pressure - Customer Centric personality.Additional Details: Candidate should be based in (UAE) and have a valid driving license.#J-18808-Ljbffr