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Service Quality Analyst

Axis Finance Afl

Mumbai, India₹25,000–₹80,000/moAED 1.1K-3.5K/moToday
IndiaAnalystFull Time

Skills Required

SapCrmCommunication

Job Description

Job Description Key Responsibilities Conduct quality audits of customer interactions across email, CRM, calls, WhatsApp, and customer portals Review service requests for accuracy, completeness, and compliance with processes Validate customer communication templates and ensure adherence to regulatory