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Service Operations Manager

The Growth Hive

Hyderabad, India₹60,000–₹160,000/moAED 2.6K-7.0K/moToday
IndiaManagerFull Time

Job Description

Location- Hyderabad, Telangana Key Responsibilities 1. Customer Experience Ownership ● Own end-to-end customer experience post-sales ● Capture and analyze customer feedback and recurring issues ● Drive customer satisfaction (NPS) and retention ● Act as escalation point for critical customer issues 2