Service Engineer

Job SummaryResponsible for repairs of Laptops, Desktops of brands like HP, Lenovo, ASUS, Dell, ACER, HONOR, HUAWEI etc.Job DescriptionResponsible for repairing In Warranty and Out Warranty Laptops, Desktops and MobilesShould achieve the daily productivity targetsShould deliver the KPI as per brand requirements.Should handle customers who walk into the service centers with technical queries.Update brand systems daily.Maintain NPS of service center with good quality work and customer interaction.RequirementsQualitative RequirementsExperience(Yrs.& Field) 3-4 years’ experience in repairing of any of the above brands at Authorized Service Center.Educational Qualification Diploma/ ITI in Electronics.Skills & AbilitiesInterpersonal skills: Actively listens and speaks effectively and respectfully to others.Customer focus: Keeps the customer all the time while making decisions.Desire to learn: Seeks to acquire new knowledge to improve and developDetail orientation: Completes tasks accurately with eye towards quality, process and procedures.Reliability: Completes tasks and achieves results with minimum oversight#J-18808-Ljbffr