Service Engineer - Fire Detection

.Service Engineer - Fire Detection page is loaded## Service Engineer - Fire Detectionlocations: Abu Dhabi-Abu Dhabi-United Arab Emiratestime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 3, 2026 (30 days left to apply)job requisition id: WD30263362**What You Will Do**Service Engineer is a key role reporting directly to Ops Team Leader/Field Line Manager.As a key member of this team, you will take ownership of the full lifecycle of fire detection systems across client sites, ensuring they operate safely, reliably, and in compliance with local and international standards. Your work will span installation, programming, testing, troubleshooting, and preventive maintenance. You will also act as a technical resource for customers, providing guidance, system insights, and on‐site support when issues arise.Key responsibilities include:* Programming, configuring, and commissioning **Zettler fire alarm systems**, **FAST2000 panels**, and **Xtralis VESDA aspirating smoke detection systems**.* Performing routine and corrective maintenance on fire alarm and life safety systems.* Conducting system diagnostics, fault analysis, and root‐cause troubleshooting.* Executing site acceptance tests (SAT), functional tests, and system upgrades.* Execution of preventive and corrective maintenance program of each system as per the approved schedule.* Preparing service reports with checklist, documentation, and compliance records.* Coordinating with project/maintenance teams, contractors, and end users to ensure smooth system handover.* Responding to emergency service calls and providing timely technical support.* Ensuring all work aligns with NFPA, civil defense, and manufacturer standards.**How You Will Do It**You will combine technical expertise with disciplined field practices to deliver reliable service and strong customer confidence. Your approach will emphasize accuracy, safety, and proactive communication.You will succeed by:* Applying deep programming knowledge of Zettler, FAST2000, and VESDA systems to configure devices, loops, cause‐and‐effect logic, and networked panels.* Using diagnostic tools, software interfaces, and testing equipment to validate system performance.* Following structured workflows for commissioning, maintenance, and troubleshooting.* Maintaining clear documentation for every intervention, including logs, test sheets, and configuration backups.* Collaborating closely with engineering, HSE, and project teams to resolve technical challenges.* Managing time effectively to handle multiple service calls and scheduled maintenance visits.* Upholding strict safety practices and ensuring compliance with local authority requirements.**What We Look For**We’re seeking a hands-on engineer with strong technical depth and a commitment to system reliability and customer satisfaction. The ideal candidate brings both experience and initiative.Required qualifications:* Bachelor’s Degree, preferably in Electrical/Electronics* Minimum 5 years’ experience.* **Extensive programming expertise** in: + **Zettler fire alarm systems** + **FAST2000 fire alarm systems** + **Xtralis VESDA aspirating smoke detection systems*** Strong understanding of fire detection principles, NFPA standards, and civil defense regulations.* Knowledge in Public Addressing and Voice Evacuation systems* Basic knowledge in Fire Fighting systems.* Ability to read and interpret engineering drawings, loop diagrams, and cause‐and‐effect matrices.* Strong analytical and problem‐solving skills.* Good communication skills for client interaction and reporting.* Valid UAE driving license (preferred).* Proactive, Independent and open mindedPreferred attributes:* Manufacturer certifications for Zettler, VESDA, or similar systems.* Experience in large‐scale commercial, industrial, or critical‐infrastructure projects/maintenance.* Ability to work independently under pressure and manage emergency callouts.Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio t