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SERVICE DESK SPECIALIST
Nexcel Computer Solutions
Manama, CAPITAL GOVERNORATE, Bahrain, BahrainBHD 5,100-13,600/moYesterday
BahrainGeneralFull Time
Skills Required
Customer Service
Job Description
Job Duties: Work as front-line operator, in IT Customer Service Center Attend calls and educate users about IT best practices Analyze incident tickets Resolve Incidents to achieve maximum First Call Resolution (FCR) Monitor, analyze and update incident & service request tickets logged in the Service